Returns & Exchanges
At Semiconductor Spares Store, we understand the critical nature of your hardware requirements and offer a 30-day return window for all unused components. If your part is defective or incorrect, we provide a streamlined exchange process to minimize your equipment downtime.
Initiate Return Request
Log into your account and select the specific order to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Secure Packaging
Place the component in its original anti-static packaging and secure it within a padded shipping box to prevent electrostatic discharge or physical damage.
Label and Ship
Affix the provided shipping label and clearly mark the RMA number on the exterior of the package before dropping it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the part's condition and serial number, your refund or replacement will be processed within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing